WEBSITE AND GENERAL TERMS & CONDITIONS
Last updated: July 28, 2026
These Terms & Conditions (“Terms”) govern access to and use of coachesconnecthq.com and related websites, content, forms, sales pages, videos, communications, and publicly available materials operated by Coaches Connect LLC (“Coaches Connect,” “we,” “us,” or “our”).
By accessing or using the website, submitting information, or booking a call, you agree to these Terms.
1. SEPARATE AGREEMENTS CONTROL PURCHASED SERVICES
These Terms govern general website use.
Consulting, licensing, educational, and implementation services may be governed by a separate signed client agreement. If these Terms conflict with a signed agreement, the signed agreement controls regarding the purchased services.
Facilities using the Coaches Connect application must separately accept the Facility Owner Terms of Service.
Athletes and parents using the application must separately accept the Athlete and Parent Terms of Use.
Facility liability waivers are separate agreements created and controlled by each facility.
2. ELIGIBILITY
The consulting website and business services are intended for adults who can enter legally binding agreements.
You represent that information you provide is accurate and that you are authorized to act for any business or organization you identify.
3. EDUCATIONAL AND CONSULTING INFORMATION
Website content, videos, training, calls, and materials are provided for business education and general informational purposes.
Coaches Connect does not provide legal, tax, accounting, securities, investment, or financial advice.
You remain responsible for your business decisions, pricing, advertising, contracts, employment practices, taxes, legal compliance, and implementation.
4. NO GUARANTEE OF RESULTS
Business results depend on numerous factors outside Coaches Connect’s control, including effort, implementation, market conditions, sales ability, pricing, staffing, competition, advertising spend, business experience, and economic conditions.
Testimonials and case studies reflect individual experiences and are not guarantees or representations of typical results.
Any specific Coaches Connect performance commitment applies only when stated in a signed client agreement and remains subject to every eligibility and participation condition in that agreement.
The $125,000 performance commitment is a conditional promise of continued service—not a guarantee or assurance that the client will earn or collect a particular amount of money.
5. INTELLECTUAL PROPERTY
The website and its content—including text, videos, graphics, systems, frameworks, training materials, designs, downloads, trademarks, logos, software, and other materials—are owned by or licensed to Coaches Connect.
You may view website content for your own internal business evaluation.
You may not, without written permission:
• copy, reproduce, republish, sell, license, distribute, or commercially exploit our content;
• record, download, scrape, or redistribute protected videos or materials;
• use our systems or content to create a competing course, consultancy, software product, or training program;
• remove copyright, trademark, or proprietary notices;
• interfere with website security; or
• use automated systems to collect website content or user information.
6. USER SUBMISSIONS
When you submit information, feedback, testimonials, materials, or communications, you represent that you have the right to provide them.
You grant Coaches Connect a nonexclusive right to use submitted information as necessary to respond to you, provide services, operate the business, and comply with law.
Testimonials, names, images, or identifiable success stories will be used publicly only as permitted by the applicable agreement, release, consent, or law.
7. CALLS AND RECORDINGS
Calls and meetings may be recorded for quality assurance, documentation, training, dispute resolution, and service improvement.
By attending a call after receiving notice that recording may occur, you consent to the recording to the fullest extent permitted by law.
Notify us before the call if you do not consent to recording.
8. COMMUNICATIONS
By submitting contact information, you authorize Coaches Connect to communicate with you about your inquiry through email, telephone, and text message.
Consent to marketing communications is not a condition of purchase.
Message and data rates may apply. Reply STOP to opt out of marketing text messages and use the unsubscribe link to opt out of marketing emails.
9. THIRD-PARTY SERVICES
The website may include links, videos, forms, scheduling tools, payment tools, social-media content, and services operated by third parties.
Coaches Connect does not control and is not responsible for third-party services, availability, content, terms, privacy practices, or security.
10. WEBSITE AVAILABILITY
We may modify, suspend, restrict, or discontinue website content or functionality at any time.
We do not guarantee uninterrupted, error-free, or secure website operation.
11. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND PUBLIC CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
COACHES CONNECT DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RESULTS, AND AVAILABILITY.
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COACHES CONNECT AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION ARISING FROM WEBSITE USE.
TO THE FULLEST EXTENT PERMITTED BY LAW, TOTAL LIABILITY ARISING FROM THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID DIRECTLY TO COACHES CONNECT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT. IF YOU PAID NOTHING, TOTAL LIABILITY WILL NOT EXCEED $100.
A SEPARATE SIGNED AGREEMENT MAY CONTAIN A DIFFERENT LIABILITY LIMIT FOR PURCHASED SERVICES.
13. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Coaches Connect and its owners, managers, employees, contractors, and affiliates from claims, damages, losses, costs, and expenses arising from:
• your unlawful use of the website;
• your violation of these Terms;
• information or materials you submit;
• your infringement of another person’s rights; or
• your business practices and decisions.
14. DISPUTE RESOLUTION
Before initiating formal proceedings, the complaining party must send written notice describing the dispute and requested resolution to support@coachesconnectllc.com.
The parties will attempt in good faith to resolve the dispute informally for at least 30 days.
If unresolved, the parties agree to participate in confidential mediation in Maricopa County, Arizona, unless they agree to remote mediation or another location.
If mediation does not resolve the dispute, it will be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable rules.
Arbitration will take place in Maricopa County, Arizona or remotely, as determined by the arbitrator and applicable rules.
Either party may bring an eligible individual claim in small-claims court. Either party may also seek temporary injunctive relief to prevent actual or threatened misuse of intellectual property, confidential information, systems, or data.
YOU AND COACHES CONNECT WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
You may opt out of the arbitration and class-action-waiver provisions by emailing support@coachesconnectllc.com within 30 days after first accepting these Terms. The email must include your name, email address, and a clear statement that you are opting out.
15. GOVERNING LAW
These Terms are governed by Arizona law, without regard to conflict-of-law principles, except where federal law applies.
Court proceedings permitted under these Terms must be brought in state or federal courts located in Maricopa County, Arizona.
16. CHANGES
We may update these Terms by posting a revised version with a new effective date.
Continued use after the effective date constitutes acceptance where permitted by law.
17. CONTACT
Coaches Connect LLC
4202 e. elwood st phoenix arizona 85338
Email: support@coachesconnectllc.com