This privacy policy sets out how Coaches Connect LLC collects, uses, and protects your personal data. It is provided in a layered format so you can quickly access the specific areas listed below. You may also download a copy of this policy here.

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of This Policy This privacy policy gives you information about how Coaches Connect collects and uses your personal data through your use of our website, products, and services. Not for Children Our services are not intended for children under 13, and we do not knowingly collect data from minors. Controller Coaches Connect LLC is the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us:● Email: [email protected] 

2. TYPES OF PERSONAL DATA WE COLLECT

We may collect, use, store, and transfer the following types of personal data:

● Identity Data: Name, date of birth, gender.

● Contact Data: Email address, billing and shipping addresses, phone number.

● Financial Data: Payment card details, transaction data.

● Technical Data: IP address, browser type, device ID, operating system, platform.

● Profile Data: Account logins, purchase history, preferences.

● Usage Data: Interactions with our platform, navigation behavior.

● Marketing & Communications Data: Email preferences, response to campaigns. We may also collect aggregated or anonymized data that does not identify you. 

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We collect your data through:

● Direct Interactions: You provide data by filling out forms, signing up, making purchases, or contacting us.

● Automated Technologies: Cookies and analytics tools collect usage and device information.

● Third Parties: Platforms like Google, Meta, Stripe, Calendly, Zapier, and Skool. 

4. HOW WE USE YOUR PERSONAL DATA

We use your data for the following purposes: Purpose/Use Type of Data Legal Basis Register you as a client Identity, Contact Contract fulfillment Process payments Identity, Contact, Financial, Transaction Contract, Legitimate Interests Manage client relationships Identity, Contact, Profile Contract, Legal Obligation, Legitimate Interests Platform security and performance Identity, Contact, Technical Legal Obligation, Legitimate Interests Marketing and advertising Identity, Contact, Profile, Technical, Usage Consent, Legitimate Interests Product improvement and analytics Technical, Usage Legitimate Interests Conduct surveys and feedback Profile, Usage Legitimate Interests

5. MARKETING AND COOKIES

You will receive marketing from us if you’ve opted in or purchased services. You can unsubscribe at any time.Cookies collect analytics and advertising data. For cookie preferences, contact [email protected]. 

6. DISCLOSURES OF YOUR PERSONAL DATA

We may share your data with:● Google, Meta, Skool, Zapier, Calendly, Stripe, Active-Campaign, and other service providers.● Third parties in business transfers. All third parties must respect your data under our agreement and applicable laws. 

7. INTERNATIONAL TRANSFERS

Some providers are outside the U.S. When we transfer your data internationally, we ensure protection via safeguards like standard contractual clauses. 

8. DATA SECURITY

We apply technical and organizational measures to protect your data against unauthorized access, use, or loss. Access is limited to trained personnel and service providers under confidentiality obligations. 

9. DATA RETENTION

We retain your data only as long as necessary to fulfill purposes, including legal, accounting, or tax requirements.Legal retention: client financial and identity records may be stored for up to 6 years. 

10. YOUR LEGAL RIGHTS

You have the right to:● Access your data● Correct inaccurate data● Request data deletion (under certain conditions)● Object to processing or marketing● Request data portability● Withdraw consent at any time Email [email protected] to exercise these rights. 

11. COMPLAINTS

You can contact us anytime at [email protected]. You also have the right to file a complaint with your local data protection authority. 

12. CHANGES TO THIS POLICY

We review and update this policy regularly. You will be notified of any material changes. Please keep your data current. 

13. THIRD-PARTY LINKS

This site may link to third-party websites. We are not responsible for their privacy policies. We recommend reviewing those sites' policies when leaving our platform. For questions, contact: [email protected]